Shipping policy

Shipping Policy

Last updated: August 2026

Thank you for shopping with Masri Hair Co We are committed to delivering your order safely and as quickly as possible.

Processing Time

All in-stock orders are processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time

Estimated delivery times:

Canada: 2–7 business days

United States: 4–10 business days

International shipping times vary depending on the destination and customs processing.

Please note that delivery times are estimates and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping during promotions or on qualifying orders.

Tracking Your Order

Once your order ships, you will receive a tracking number by email so you can monitor your package.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

Masri Hair Co. is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Masri Hair Co. is not responsible for lost or stolen packages.

If your package is lost in transit, please contact us at support.masrihairco@gmail.com, and we will work with the shipping carrier to assist you.

International Orders

International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.

These fees are not included in the purchase price or shipping cost.

Order Delays

While we strive to ship every order on time, unexpected delays may occasionally occur. We appreciate your patience and will keep you informed if your order is affected.


Masri Hair Co
Your Crown. Your Power